ALERT: As of 26/10/20 Tasmanian borders will be opening to WA, SA, and QLD. If you have flu-like symptoms, including a fever, cough, headache, sore throat or shortness of breath, loss of smell or taste it is important you contact us via phone prior to making a booking or visiting the medical centre. Please advise at the time of booking if you have been in an area identified as a COVID-19 hotspot OR you have travelled from Interstate in the last 2 weeks, OR you been in close contact with a confirmed case of COVID-19. If any of these cuircumstances apply to you it will be necessary for you to have a phone consultation initially and follow the recommendations of you GP. Thank you.

COVID SafeHome

Watch this video of our area…

OPENING HOURS

Monday to Friday 8.30 am – 6 pm
Saturday 9.00 am – 12 noon

 

APPOINTMENTS – Can be made ONLINE through this website www.psmed.com.au

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Book Appointment
Please arrive on time for your appointment as late arrivals cause schedule delays.
It is up to the discretion of the Doctor/Nurse whether you are seen after other patients or offered another appointment.

Sometimes we run late due to someone needing urgent attention. It is not always possible to see your usual doctor in an emergency. If you have an urgent problem please see the doctor on duty. Book a long appointment if you need more time.
Please book a brief appointment for repeat scripts.

If you are unable to keep a booking please notify us well in advance or a non-attendance fee is payable.

AFTER HOURS

Urgent medical problems out of surgery hours, please ring the locum service, GP Assist, on 1800 022 222.

We share weekend surgery with Latrobe Family Medical Practice and Valley Road Practice, Devonport. Phone (03) 6428 7720 to find out which Practice is holding weekend surgery.

OUR PRACTICE

STAFF

Practice Manager: Michelle Crawford;
Practice Nurses: Sr Jennie Jacobson RN, Sr Sandra Broomhall RN, Sr Andrew Meldrum RN, Jayde Wyatt RN,
Reception Staff: Rose Lillico (Office Manager), Michelle Carter, Edwina Haines, Meegan Williams, Sally Rawlings

Medical record confidentiality

This Practice protects your personal health information to ensure it is only available to authorised staff members.

Reminder system

We will send all patients with mobiles an appointment reminder, and we may send you an occasional reminder regarding health services appropriate to your care.  If you wish to opt out of this, please let us know.

Test results

It is your responsibility to ensure you follow-up test results.  Please make a follow-up appointment to see your Dr for results.

Referrals

Doctors in this practice are competent at handling common health problems.   When necessary, they can use opinions from specialists. You can discuss this openly with your doctor.

Comments

Please talk to your GP or the receptionist about any problems with our service. Should you wish to take your concerns outside the practice, contact the Office of Health Complaints Commissioner, GPO Box 960, Hobart, Tasmania 7001.  Freecall 1800 001 170.

TELEPHONE CALLS

Most problems are best dealt with in consultation.  A doctor is available during normal surgery hours for emergency advice. Our staff are experienced in deciding the appropriate response to any request.

FEES

We offer a discount to Pensioners who bring a current entitlement card.  As of 1/1/14 all bulk bill patients will be charged for 1 consult per year – Medicare will pay a rebate for this. As of 1st May, 2012, Heath Care Card holders will no longer be automatically bulk billed.
Private patients pay a gap beyond the Medicare refund which varies with the complexity of service or procedure.

Payment at the time of consultation is required. Payment can be made by cash, cheque, credit card or EFTPOS.  We now have the facility to enable an immediate refund to your account from Medicare.

A small fee may be charged for procedures, dressings and vaccines, to cover costs.

 

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